AI answering and automation for property managers
An AI voice agent with an Australian voice answers tenant, landlord, applicant and tradesperson calls in your agency's name, including at night and on weekends. It follows your urgent repair rules, replies to rental enquiries from your listing data and leaves your property managers a clear log each morning.
Burst pipes and gas leaks are separated from dripping taps using your state's urgent repair list and your own rules.
Rental enquiries get property details, inspection times and the application link straight from your listing data.
Jobs go only to your approved tradespeople, and no work is approved above a landlord's spending limit.
Callers hear that they are talking to an AI assistant and can ask for a message or a transfer to a person.
The calls that arrive when nobody can pick up
Many property management calls arrive when your team cannot take them: during a run of inspections, at lunchtime, after the office shuts and on stormy nights. Tenants with a burst pipe ring the after hours number, applicants ring in the evening about a listing, and landlords ring about statements. In Victoria, renters must be given a phone number for urgent repairs outside business hours before they move in, so that line has to be answered.
A missed after hours call can mean a tenant arranges their own tradesperson and the landlord pays that invoice. A missed enquiry can mean an applicant books another property first. An AI agent answers those calls, applies the same rules each time, and passes the decisions that need judgement to a person on your team.
What the AI agent handles for your rent roll
After hours maintenance line for property managers
Night and weekend repair calls sorted into urgent and routine on your rules, with your approved tradespeople called out only inside the landlord's limit.
AI enquiry agent for strata managers
Lot owners and residents get answers on fees, rules, repairs and meeting dates from the scheme's own documents, with emergencies sent to contractors.
AI receptionist for property management
Tenants, landlords, applicants and tradies all ring the same number. The AI sorts them by caller type and hands each request to the right person.
AI for real estate sales enquiries
Buyer calls and portal leads answered during open homes and after hours, with buyer requirements captured for matching and contract requests sent on.
Landlord and vendor reporting automation
Owner updates, EOFY summaries and weekly campaign reports drafted from read-only data, ready for a property manager or agent to check and send.
Rental enquiry automation
Portal and website enquiries answered from the listing record, with inspection bookings, reminders and the application link sent as each one arrives.
Routine inspection scheduling
Inspection runs grouped by suburb, entry notices drafted to the right state's rules, times confirmed with tenants, every run approved by a person first.
How it works
-
Calls forward from your number
Tenants and landlords keep ringing the number they already have. Calls forward to the AI agent after hours, when your team is busy, or all day.
-
The agent works out who and why
It identifies the caller as a tenant, landlord, applicant, tradesperson or owner, confirms the property, and records what they need.
-
Your rules decide what happens
Urgent faults go to your approved tradesperson or on-call property manager. Routine requests are logged, and applicants get the details they asked for.
-
Your team starts with a clear list
Every call is summarised by email, and by SMS on the Professional plan, so property managers begin the day knowing what happened overnight.
Published prices, month to month
Business hours answering is $299 per month plus $499 setup. The Professional plan adds after hours and weekend answering for $599 per month plus $999 setup, all ex GST with no lock-in contract.
Guides for property managers and principals
Frequently asked questions
- What is AI Property?
AI Property is a Yes AI site about AI call answering and automation for Australian property managers, real estate agencies and strata managers. Yes AI, the trading name of YES RIGHT PTY LTD in Williamstown, Victoria, builds and runs the voice agents. It does not manage properties or act for landlords.
- Does the AI agent sound Australian?
Yes. Yes AI builds its voice agents with Australian voices, and the greeting uses your agency's name. Ring (03) 9003 0111 at any hour to hear a Yes AI agent pick up, then ask for a demonstration built around property management calls.
- Which hours can the agent answer?
It depends on the plan. Starter covers business hours. Professional adds after hours and weekend coverage, which an urgent repairs line needs. Custom plans for teams of 20 or more staff are quoted and include 24 hour coverage.
- Can urgent calls reach one of our property managers?
Yes. An urgent call can be transferred live to the on-call person you nominate, or sent to them by SMS. If nobody picks up, the agent records the caller's details and tells them roughly when someone will ring back, so nothing depends on a voicemail box.
- What does our team receive after each call?
A written summary by email on every plan, and by SMS as well on Professional. It shows who rang, which property, what the issue was and what the agent did about it. Custom plans add call recordings and full transcripts.
- Is there a lock-in contract?
No. Yes AI plans are month to month. You can cancel with 30 days notice and there is no exit penalty. The setup fee is a one-off charge, not a recurring one.
- Does it replace our property managers?
No. It takes the calls and routine messages that interrupt them, such as after hours repair reports, applicant questions and inspection reschedules. Arrears, bonds, choosing tenants, tribunal matters and any spending above a landlord's limit stay with your team.
- Which states and territories does it work in?
All of them. The agent is configured with the urgent repair list for each state or territory where you manage properties, along with what the local regulator says a tenant may do when nobody from the agency can be reached.
See how it would answer your calls
Tell us how many doors you manage, which states you operate in and how after hours calls are handled now. We will show you how the agent would handle them and send a written quote.